Health Assured (available to Group Insurance Scheme members only)
Mental health and bereavement
Your call will be handled by an experienced counsellor, who will offer confidential support and information in a friendly, non-judgemental manner.
◊ 24/7/365 counselling and information telephone service
◊ In the moment telephone support
◊ If clinically appropriate, access to structured telephone, online or face to face counselling
◊ Access to further wellbeing resources via an online health portal and the Health e-Hub app.
Reasons to call the service, but not limited to:
◊ Stress and anxiety
◊ Family issues
◊ Relationship advice
◊ Alcohol and drug issues
◊ Gambling issues
◊ Bereavement
◊ Domestic abuse
◊ Retirement.
Medical advice
The medical advice line is available Monday to Friday, 9am to 5pm and is available for you to discuss any medical conditions such as:
◊ Paediatrics
◊ Typical childhood illnesses
◊ Adolescent related issues
◊ Information and advice on a range of professional welfare organisations and societies
◊ First aid advice
◊ Elderly/dependant life stage care
◊ Assistance with planning care for the elderly
◊ Suitability of medicines by age/condition
◊ Suitability of treatment and alternative therapies
◊ Common/routine medical conditions
◊ Orthopaedics
◊ Prevention of injuries.
The Health Assured service is free of charge to our Group Insurance members and confidential. If you think you may be eligible you should ring Health Assured on 0800 328 0003 in normal business hours. Subscribing Group Insurance Scheme members only.