If you are looking for Group Insurance Scheme documents for retired officers, police staff or Special Constables - please scroll down.
Group Insurance Scheme booklet
Partner late joiner application form
*This form is applicable to partners who are joining at the same time as a student officer or who are joining within three months of either marrying or qualifying** as a serving officer's partner, whichever occurs first.
In all other circumstances the Partner late joiner application form applies.
**Definition of partner - a partner is defined as your legal spouse or civil partner. If you are not married or you do not have a civil partner, a person who is co-habiting with you and has done so for at least six months prior to joining the scheme and is financially dependant or interdependent with you.
Cancelling membership
If you wish to terminate your membership, or stop paying subscriptions, you must give not less than one months’ notice to us in writing.
Best Doctors
Best Doctors leaflet with inter-consultation
Case study Hannah Best Doctors
Care on Demand
Critical illness
Critical illness policy document 2024
Additional critical illness cover
Mobile phone and gadget cover
Gadget policy - important information
Legal cover
RAC
Reporting a breakdown digitally with Rescue Me
Tiered life cover
Tiered life partner application form
Personal accident and sickness cover
Personal accident and sickness policy schedule April 2024
Personal accident and sickness policy April 2024
Travel
Downloading the travel insurance app
Pre-existing medical conditions
This policy does not provide cover for claims arising from pre-existing medical conditions for:
1. Claims made under Section B – Medical and Other Expenses as a result of:
a. Your certification as unfit to travel by a medical practitioner;
b. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
c. Your travel after receiving a terminal prognosis;
d. Your purchase of prescription medicines for a pre-existing medical condition; or
2. Claims made under Section C1.1 – Cancellation, Curtailment and Amendment as a result of:a. Your certification as unfit to travel by a medical practitioner;
b. Your inclusion on a waiting list the inpatient treatment;
c. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
d. Your travel after receiving a terminal prognosis;
e. You, your close relative, your travelling companion or their close relative’s pre-existing medical condition which we determine could have reasonably been foreseen as likely to give rise to a claim; or
3. Claims made under Section G1.2b Winter Sports Injury and Illness as a result of:
a. An illness you were aware of prior to you travelling for the trip; or
b. Travelling against the advice of a medical practitioner.
Group Insurance Scheme booklet
For details on Best Doctors, gadget and RAC see above under serving officers for documentation. There is no critical illness cover for retired officers).
Cancelling membership
If you wish to terminate your membership, or stop paying subscriptions, you must give not less than one month's notice to us in writing.
Care on Demand
Legal cover (as part of the Group Insurance Scheme for retired officers)
Travel
Downloading the travel insurance app
Pre-existing medical conditions
This policy does not provide cover for claims arising from pre-existing medical conditions for:
1. Claims made under Section B – Medical and Other Expenses as a result of:
a. Your certification as unfit to travel by a medical practitioner;
b. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
c. Your travel after receiving a terminal prognosis;
d. Your purchase of prescription medicines for a pre-existing medical condition; or
2. Claims made under Section C1.1 – Cancellation, Curtailment and Amendment as a result of:a. Your certification as unfit to travel by a medical practitioner;
b. Your inclusion on a waiting list the inpatient treatment;
c. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
d. Your travel after receiving a terminal prognosis;
e. You, your close relative, your travelling companion or their close relative’s pre-existing medical condition which we determine could have reasonably been foreseen as likely to give rise to a claim; or
3. Claims made under Section G1.2b Winter Sports Injury and Illness as a result of:
a. An illness you were aware of prior to you travelling for the trip; or
b. Travelling against the advice of a medical practitioner.
Group Insurance Scheme booklet
Police staff (late joiner) application form
Police staff partner application form
Police staff beneficiary nomination form
Critical illness
Critical illness policy document 2024
Legal
Police staff legal assistance policy April 2022
RAC
RAC IPID (effective from 1 April 2022)
Reporting a breakdown digitally with Rescue Me
Travel
Downloading the travel insurance app
Pre-existing medical conditions
This policy does not provide cover for claims arising from pre-existing medical conditions for:
1. Claims made under Section B – Medical and Other Expenses as a result of:
a. Your certification as unfit to travel by a medical practitioner;
b. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
c. Your travel after receiving a terminal prognosis;
d. Your purchase of prescription medicines for a pre-existing medical condition; or
2. Claims made under Section C1.1 – Cancellation, Curtailment and Amendment as a result of:a. Your certification as unfit to travel by a medical practitioner;
b. Your inclusion on a waiting list the inpatient treatment;
c. Your travel for the purpose of receiving medical treatment, vaccination, medical check-up, care or advice, regardless of whether or not this is the sole or main purpose of the trip;
d. Your travel after receiving a terminal prognosis;
e. You, your close relative, your travelling companion or their close relative’s pre-existing medical condition which we determine could have reasonably been foreseen as likely to give rise to a claim; or
3. Claims made under Section G1.2b Winter Sports Injury and Illness as a result of:
a. An illness you were aware of prior to you travelling for the trip; or
b. Travelling against the advice of a medical practitioner.
Special Constables can now join West Midlands Police Federation and also the Group Insurance Scheme.
Group Insurance Scheme booklet
For details on Best Doctors, gadget and RAC cover see above under serving officers for documentation.
RAC
Reporting a breakdown digitally with Rescue Me
Travel
Downloading the travel insurance app
Privacy notice
George Burrows is a trading name of Arthur J. Gallagher Insurance Brokers Limited. We are the controller of any personal data you provide to us. We collect and process personal data in order to offer and provide insurance services and policies and to process claims. Personal data is also used for business purposes such as fraud prevention and detection, financial management, to generate risk modelling, conduct analytics including to advise, improve and develop our products and services and to comply with our legal and regulatory obligations. This may involve sharing information with, and obtaining information from, our group companies and third parties such as (re)insurers, other brokers, loss adjusters, credit reference agencies, service providers, professional advisors, our regulators or fraud prevention agencies.
We may record telephone calls to help us to monitor and improve the service we provide as well as for regulatory purposes.
Please see our Privacy Notice for further information on how your personal data is used, shared, disclosed and retained, your rights in relation to your personal data and how to contact our Data Protection Officer. Our Privacy Notice can be found at https://www.ajg.com/uk/privacy-policy/. From time to time we may make important updates to our Privacy Notice and these may in turn affect the way we use and handle your data. Please ensure you review our Privacy Notice periodically to ensure you are aware of any changes.
If you are providing us with personal data of another individual that would be covered under the insurance policy we may be placing or services we may provide to you, you shall ensure that you have obtained all appropriate consents, where required, tell them you are providing their information to us and show them a copy of this notice. You must not share personal data with us that is not necessary for us to offer, provide or administer services to you.