Care First

Care First offers professional counselling services, providing support 24 hours a day, 365 days a year, with access via a counselling helpline.

Telephone counselling

Immediate access to a BACP accredited counsellor is available. Care First does not operate call screening, triage service or intake counsellors, every call is answered by a counsellor who can begin to provide support there and then.

They can help with:

• Family matters
• Financial difficulties
• Relationship problems at home
• Work-related relationship difficulties
• Debt counselling support
• Dealing with stress 
• Providing advice for dealing with legal issues
• Advice on dealing with health related issues
• Bereavement
• Alcohol, drugs and/or substance misuse
• Anxiety and depression, and
• Bullying

Information and advice service

Alongside the counselling service, Care First offers information and advice. Expert advisers, trained by Citizens Advice, can provide comprehensive answers and assistance on a wide range of issues which affect daily life.

Calls are treated in the strictest confidence.

Contact Care First on 0800 177 7894.

Find out more about the support available through Care First.