Extended hours/recall to duty

Q. I had to remain at work at the end of my shift what can I claim?

A. This depends on what notice you were given. If you were told prior to starting your shift that you would be required to stay on duty then the over-time is planned. If you were told after the start of your shift then the over-time is unplanned.

Planned

You are entitled to payment or TOIL (your choice) for the full amount of time you work over at time and a third. There is no deduction of the first 30 minutes as the over-time was planned.

Unplanned

You are entitled to payment or TOIL (your choice) for the full amount of time you work over at time and a third. However, the first 30 minutes is deducted as the over-time was unplanned.

If you work unplanned over-time on four occasions during the same week then on the fifth and any other occasion in which you may have to work over-time you no longer lose the first half hour for the rest of that week.

Q. I was retained on duty which has resulted in me having less than 11 hours before I am back at work, what am I entitled to?

A. If you are retained on duty then you should be given 11 hours before you start your next shift. If this means you start later than your rostered start time then this should be facilitated. You are still entitled to finish your shift at the original finish time. If there is an operational reason why you cannot start late and be given the 11-hour break then you must be given the compensatory rest within two weeks.

For example, if you are required to return to work after nine hours, you are entitled to two hours of compensatory rest (time off) to be taken at another time within two weeks.

Q. What is a recall to duty?

A. A recall to duty is where you are required to work between two separate tours of duty.

If you are recalled to duty on a working day then you are entitled to claim payment or TOIL (your choice) at time and a third for the hours worked plus travel time (30 minutes each way).

If you are recalled to duty on a rest day then the regulations around rest day working apply. (See working into/on a rest day).

Q. I had a work-related telephone call while I was not at work can I claim a recall to duty?

A. Answering the telephone does not necessarily constitute a recall to duty and therefore may not attract the minimum four hours’ rest day or public holiday compensation provided in regulations.

If a constable or sergeant receives a call which requires necessary action or duty to be performed, this may be a recall to duty, and the member may be eligible for appropriate compensation.

Q. I was due to work extended overtime but have been told I am no longer required, what am I entitled to?

A. If the request is withdrawn and the Force no longer requires officers to work extended over-time, there is no entitlement to it.